Customer Support

What is an IVA? Are they helpful to my business? How do they operate? Is there a risk that they will take away jobs from humans? IVAs (Intelligent Virtual Assistants) are…
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Uneekli’s e-commerce business assists merchants using Fulfillment by Amazon and Fulfilled by Noon Uneekli, an e-commerce business that empowers sellers to identify market demands with…
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Unveils Evolved Brand Inspiring Consumers to “Shop Boldly” with Confidence Online ShopRunner, a subsidiary of FedEx, announced the launch of the new ShopRunner mobile…
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Cotopaxi advances customer experience with Forethought's AI products, Solve and Assist  Forethought, the human-centered AI platform, announced its new partnership with Cotopaxi, a…
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B2B Sales teams spend a lot of time, resources and effort to bag customers and especially, to nurture them through the typical B2B sales cycle in order to ensure there’s a win and end…
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John Winner, CEO at Kizen talks about the various ways through which workflow automation platforms can drive better sales and sales ops performance: _________ Welcome to this…
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Key executive hires to deliver on customer support and service; pre-sales and marketing teams also gain strength SirionLabs, the global leader in AI-powered contract lifecycle…
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Magaya Corporation, the leading provider of end-to-end logistics and supply chain automation software, today announced a strong third quarter, once again meeting its ambitious revenue…
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India’s largest Micro Mobility Vehicles company uses Freshchat AI-powered bots and reduces customer support volume by 30% Freshworks Inc, a software company empowering the people who…
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Kantata’s resource and project management solution combined with Sage Intacct’s financial management solution gives organizations the platform they need to grow their businesses…
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