Customer Support Experiences

Salesforce Standardizes Global Hybrid Cloud Infrastructure on Red Hat Enterprise Linux

STS News Desk Sep 20, 2023

Salesforce is migrating more than 200,000 systems from CentOS Linux to Red Hat Enterprise Linux 9, building on the world’s leading enterprise Linux platform to streamline IT…
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Productivity & Enablement

Painful Customer Support Experiences Bring 52% of American Consumers to Tears and Profanity

STS News Desk Dec 5, 2019 0

Genesys Survey Highlights Cultural Differences as US, China and India Show Highest Rate of Frustration While Seeking Help More than half (52%) of US respondents in a recent survey…
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