customer success

Study reveals the latest trends and challenges facing Customer Success in B2B SaaS organizations, validating the industry’s growth. ChurnZero, ESG, and Higher Logic released the…
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- Former Adobe and Infor Veteran Brings Extensive Experience in Scaling High Growth Enterprise Organizations Unit4, a leader in enterprise cloud applications for mid-market services…
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Seasoned leader to further Customer Experience foundation; role will laser focus on solution and platform adoption at scale to further company’s aggressive growth plan PROS, a provider…
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Global Leader in Critical Event Management Earns Numerous Awards, Certifications, Patents and Recognition for its Work to Keep People Safe and Organizations Running and More…
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FinancialForce, the leading customer-centric ERP and #1 professional services automation (PSA)* business suite, today announced it was recognized for excellence in Innovation at the…
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Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) and insights platform, today announced the promotion of Jason Baldree to Chief…
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Converge Technology Solutions Corp. ("Converge" or "the Company") (TSXV:CTS)  (FSE:0ZB) (OTCQX:CTSDF) a national platform of regionally focused Hybrid IT solution providers in the U.S.…
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Medallia, Inc. (NYSE:MDLA), the global leader in experience management, announced that Elizabeth Carducci has been promoted from executive vice president, industry solutions and GTM…
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Fueled by strong revenue growth, Pendo opens offices in Japan and Australia Pendo, a platform that helps companies accelerate digital product adoption among customers and employees,…
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Catalyst, one of the fastest-growing SaaS startups helping businesses implement and prioritize Customer Success, today welcomes Sha Ma as their VP of Engineering. Sha joins Catalyst…
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