customer service

New Oracle Cloud CX and Zoom integrations to help sales, marketing, and customer service teams make every customer interaction matter Oracle today announced new integrations between…
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The E-commerce Technology Company Offers a Wide Range of Benefits to Tackle Industry Challenges and Help Online Merchants Grow Their Businesses Gooten, an E-commerce…
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Customer Engagement Hubs, Customer Service Analytics, Voice of the Customer, Chatbots and Virtual Customer Assistants are Gaining Significant Attention in Optimizing the Service…
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UJET recently strengthened its Executive Leadership Team with Vasili Triant joining as Chief Business Officer. The SalesTechStar team had a quick QnA round with him to ask him about his…
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NICE inContact (Nasdaq: NICE) today announced expanded support for contact centers to eliminate potential disruptions during the current COVID-19 outbreak. NICE inContact is providing a…
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Ashley Clark Tapped to Lead and Enhance Services and Support Team Tiger Pistol, the only social advertising platform that delivers local activation at global scale, recently added …
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New Research Reveals What Technologies Are Having the Most Impact on Service Organizations Worldwide A recent survey of nearly 250 customer service and support leaders across the…
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Talkdesk Enterprise Cloud Contact Center offers maximum scalability, flexibility and freedom for HomeToGo’s growing customer service operation Talkdesk Enterprise Cloud Contact…
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Automotive remarketing leader improves customer satisfaction, solves customer issues, and avoids business disruptions Five9, Inc., the leading provider of the…
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SearchUnify, a recognized cognitive search platform, has scooped a Silver and a Bronze in its first ever nomination at the prestigious Stevie Awards for Sales & Customer Service.…
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