customer service

Unblu, the leading conversational platform for financial services, announced record-breaking fiscal 2020 financial results. During a year of high uncertainty and…
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Vivantio, a leading provider of customer service optimization software and solutions, is pleased to announce a new product suite specifically developed to meet and scale with the…
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Longer customer service wait times, due to Covid-19, causing phone calls to fade out and text to grow in adoption A study by Quiq, a conversational messaging platform and Sapio…
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Cartsquad, a leading global e-commerce distributor and brand developer, has accepted a significant investment from Decathlon Capital Partners to fund a series of strategic…
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Using Gladly, Shopify Merchants Can Provide Personalized Customer Service, Exceed Shopper Expectations and Drive Loyalty and Revenue Gladly, the customer service platform that…
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AireSpring, a leading Managed Communications Provider and supplier of Managed Network and IT Services, announced today that it was the recipient of the prestigious 2021 People’s…
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Safe-T Group Ltd. , a provider of secure access solutions and intelligent data collection, today announced that its wholly owned subsidiary, NetNut Ltd., has launched a new IP Proxy…
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Over the last decade, customer service has relied on channels such as email, phone, and face-to-face contact, but the industry is rapidly changing. With people relying more on digital…
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Kibo, the leader in unified commerce, announced today that luxury fashion online retailer Mytheresa achieved an uplift in add-to-cart rates, reduced mobile bounce rates,…
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Miva, Inc., ecommerce software and service provider for mid-size and enterprise merchants for 22 years, and LiveHelpNow, an omnichannel customer support and help desk software…
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