customer service

Advantage Technologies, announced that it has been recognized as the 2020 OpenText™ Voyager Reseller Partner of the Year - Americas. The Regional OpenText Voyager Partner Awards…
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Teleperformance Applauded by Frost & Sullivan for its Strong Growth, Vison and Operational Practices in the Latin American Nearshore Customer Experience Outsourcing Market Based…
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Independent study evaluates the financial impact of deploying LiveVox’s Blended Omnichannel and purpose-built CRM together for improved agent and customer experience…
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EFG, a leading Restaurant & Delivery Operator in SEA leverages digitalization to enhance operational efficiency & adaptability during these challenging times Nimbly…
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Y Meadows, a technology company dedicated to helping customer support teams improve the quality of their service through the use of artificial intelligence, announced that it has…
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GlobalTranz Enterprises, LLC., a leading third-party logistics solutions provider offering award-winning technology, people-powered customer service, and extensive multimodal carrier…
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TCN, Inc. today announced its TCN Operator platform has been selected as a finalist in the 2021 SaaS Awards in the Best SaaS Product for Customer Services/CRM category. The…
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Inspiro named Gold Globee® Winner in the Customer Service & Support Management Team of the Year category Inspiro announced today that The Globee® Awards, organizers of world’s…
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AlphaBOLD named the 2021 MSUS Partner Award Winner for Dynamics 365 Customer Service. The company has been recognized with this prestigious award for demonstrating excellence in…
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2nd edition of the study finds that technology, training, and building an agent community are keys to a successful hybrid work model for the future LiveVox Holdings, Inc. , a leading…
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