customer service

Scott Schnaars, Vice President of Americas at Cloudinary talks about the various ways in which sales communication channels and trends have changed over the years while he…
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Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, today announced that its Accounts Payable Automation and …
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Customers give FourKites top marks on real-world performance and impact FourKites, the world’s leading real-time supply chain visibility platform, announced that it has been named a…
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Company is Honored for Best Unique or Innovative Sales Training Program. Janek Performance Group, an industry-leading sales performance company, has won a coveted Brandon Hall Group…
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TCN, Inc.'s “The Complete Guide to Managing Call Center Agents,” offers numerous strategies and best practices for keeping call center agents engaged and working efficiently. TCN,…
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TransPerfect, the world’s largest provider of language and technology solutions for global business, today announced that its employees and teams won three awards at the 2021…
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TransPerfect, the world's largest provider of language and technology solutions for global business, today announced that its employees and teams won three awards at the 2021…
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Prestigious honor highlights Secureworks' excellence in delivering improved security outcomes by enabling customers to rapidly detect, prioritize and respond to threats Secureworks,…
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The company implemented multiple initiatives to improve its Customer Satisfaction Score and response time including a new 24/7 “live chat” and hassle-free refund policy Browze, an…
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Shoppers can enjoy a personalized experience via the new Deals & Delivery app, “Albertsons for U” loyalty program and FreshPass™ subscription service for unlimited free delivery…
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