customer service experience

Banco Bilbao Vizcaya Argentaria (BBVA) and Accenture have signed a collaborative agreement that is focused on accelerating digital transformation and applying analytics and artificial…
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Zendesk is a leading service-first CRM company with over 5,000 employees and customers located in over 160 countries and territories. In collaboration with Zendesk, Agillic has …
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Prokeep has introduced an upgrade to its popular texting application for managing supplier-to-customer communications. Five new, highly requested features will allow distributors to…
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Financial platforms leverage systems to keep customers in-app for help Helpshift, the established leader for in-app customer service in the mobile gaming industry, has set its sights…
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Company recognized as a transparent and reliable vendor that supports security operations aligned with XDR’s vision ThreatQuotient, a leading security operations platform innovator,…
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Newest features enhance Chat, Email and Remote Agent Functionality With a mission to help their clients set the highest standard for customer service experience, Tampa-based software…
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New integration bolsters first-time fixes, drives faster issue resolution for companies using Microsoft Dynamics 365 worldwide SightCall, a global leader of augmented…
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Deltek's Assisted Technical Support Exceeded Benchmark for Customer Satisfaction by JD Power Standards in 2017, 2018 and 2019 Deltek, the leading global provider of software and…
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Market Dynamics, Market Forecasts, Technology Trends, SPARK Matrix Analysis, Vendor Evaluation Quadrant Knowledge Solutions announces the addition of the "Market Outlook: Omnichannel…
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