customer experience

Delivering on Decibel’s commitment to provide an end-to-end view of the customer experience across all digital touchpoints Decibel, the leading global digital experience intelligence…
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With over 8000 Customers in 108 Countries, the Customer Experience Platform Is on Target to Grow 3x by the End of 2019 SurveySparrow, a cloud-based customer experience platform has …
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Iconic Agency will Bring Additional Depth in Brand Thinking and Creativity to the World’s Largest Experience Agency Accenture has entered into an agreement to acquire Droga5, one of…
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LogMeIn furthered its vision to improve customer experience by delivering new tools that enable agents to work together to solve complex customer issues. Through enhanced agent…
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Tenaya Capital Joins Existing Investors Shasta Ventures and Correlation Ventures in Fueling Squelch Sales and Marketing Development Squelch, Inc., provider of a customer experience…
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Combined Companies Provide Access to a Truly Comprehensive Portfolio of Customer Experience Offerings SurveyMonkey, a leading global survey software company, announced it has completed…
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In a market swamped with limitless choice, it's no longer enough for a company to rely on USPs or brand recognition. A company must sell an experience. Despite the mounting evidence…
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Extends Collaboration with Avaya AI Connect Partner Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, announced the…
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Demand for cloud solutions, ADM and automation driving market upward Demand for traditional sourcing will increase in 2019 and there will be even stronger growth for digital services,…
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