customer experience

Frost & Sullivan survey sponsored by Genesys focuses on crucial roles of cloud, big data and AI in advancing the connected customer journey It's imperative for companies to…
Read More...

Bright Pattern, leading provider of omnichannel cloud contact center software for innovative companies, selected by Ocular Technologies, customer experience leader in South Africa…
Read More...

Current generation of Sales Readiness Platforms are aimed to improve user engagement and knowledge retention through cloud-based, on-demand content.
Read More...

Customer experience is outranking products and services as the main point of differentiation for businesses. Avtex, a global leader in CX solutions, ties up with Call Journey, a leading…
Read More...

Nextiva, a leading business communications company, announced the launch of Nextiva Business Suites, essential business communication and customer management tools for companies of all…
Read More...

Experts Discussed How B2B and B2C Marketers Can Drive Commercial Outcomes by Helping Customers During Gartner Marketing Symposium/Xpo Big data and analytics allow marketers to know…
Read More...

Tell us about your role at Evolv and the team and technology you work with?  As Vice President of Customer Success, I’m responsible for ensuring our customers are able to realize the…
Read More...

SAP SE announced new features for its SAP C/4HANA suite of leading customer experience (CX) solutions to help businesses and organizations establish more personalized relationships. The…
Read More...

Make every moment count at the premier customer event of the year Genesys, the global leader in omnichannel customer experience and contact center solutions, has announced its new…
Read More...