customer experience

2022 Financial Objectives Raised Digital Day, Santa Clara, California, United States Teleperformance , the worldwide leader in outsourced omnichannel customer experience…
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After attending the Zendesk Showcase at the Raffles Hotel, Singapore, I had the privilege of sitting down with Tom Keiser, Chief Operating Officer and Elisabeth Zornes, Chief Customer…
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Joint Customers Would Be Able To Switch Easily Between Apps Slack is strengthening ties with Salesforce to mark a new phase in the relationship. As a result of this development,…
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One in three marketers cites activating data as biggest hurdle Dun & Bradstreet released its fifth annual Data-Driven Marketing and Advertising Outlook, which shows a strong…
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The old way of online retail is obsolete. A bold statement, but it’s true. Yet these are the very platforms many Digital Marketing agencies are spending so much time and energy…
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During my recent “thought leadership” presentation for Women In Revenue, I was able to hone in on how my Sales background helped me challenge the status quo of Marketing. Specifically,…
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New Marketing Executive to Help Drive Company's Growth Silicon Labs , a leading provider of silicon, software and solutions for a smarter, more connected world, announced Megan…
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Users Will Be Able to Modify, Organize, Sign, and Collaborate on PDFs Directly in Box. Today’s Enterprise Document Sharing market is very different from what we knew in the early…
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Tell us about your role and the team/technology you handle at Sitel Group. As the VP of Analytics and Client Insights at Sitel Group, I lead a team of Data Experts responsible for…
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The US Patent and Trademark Office awarded SproutLoud a patent for its Distributed Marketing Platform Evergage, The 1-to-1 Platform company, announced that Gartner has given Evergage…
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