customer experience

Vonage Meetings will enhance the firm’s unified communications offering One of the leading business cloud communications leaders, Vonage is adding a new feature to its Vonage…
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Enhanced Solution Allows Companies to Deliver Engaging, Dynamic Video at Scale in Minutes Cloudinary, the media management platform for many of the world’s top brands, unveiled major…
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Machine learning-based solution allows Fuze customers to transcribe calls and analyze data, enabling better sales conversations to generate more revenue Fuze, the leading cloud…
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Triton Digital, the global technology and services leader to the digital audio and podcast industry, announced that Vibenomics, a cloud-based managed service provider of audio…
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Qualtrics, the leader in customer experience and creator of the experience management category, announced that Miami-Dade County, a Qualtrics customer, received first place in an…
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Partnership Unifies Customer Facing Cloud Communications and Omnichannel Compliance Solutions To Deliver Secure Payment Transactions Semafone, the leading provider of data security…
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Integration of customer, sales, and marketing information is now enabled Software AG recently came up with a certified connector for Adobe’s Marketo Engage platform. The function of…
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Acquisition Expands Enghouse Contact Center Presence Into France Enghouse Systems Limited announced it has acquired Eptica S.A. which is based in the Paris suburb of Boulogne, France.…
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Study Finds by 2030 67% of Customer Engagement Will Be Handled by Smart Machines. Do Brands Run the Risk of Trading Empathy for Efficiency? Modern technology has upended the way…
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Will help brands control their brand experience and deliver on their brand promises One of the major global brand strategy consulting agency, Hall & Partners recently announced…
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