customer experience

Penny AI, a global leader in data-driven sales enablement solutions for direct sales, is excited to announce a partnership with Cerule®, a biotech company building extraordinary lives…
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ActiveCampaign, the leader in customer experience automation (CXA), has had customers leverage over 1.5 million total recipes to date and crossed the 500 automation recipe milestone in…
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InMoment, the leading provider of Experience Improvement (XI) solutions, announced it has been named a Leader in the Gartner Magic Quadrant for Voice of the Customer. Read More : …
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The companies’ combined solution enables dealerships to leverage their existing XRM investment and achieve 100% lead coverage to drive revenue without increasing headcount…
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SugarCRM Inc. today deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS Partner Network (APN). Sugar…
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NTT Corporation and SAP SE announced a formation of their strategic alliance that creates a holistic partnership, in which both companies serve as each other's customers, suppliers and…
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Collaboration enables Vodafone to jointly develop with Amdocs the platform required for retail digitalization Amdocs (NASDAQ: DOX), a leading provider of software and services to…
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Cisco and IMImobile PLC announced that they have reached agreement on the terms of a recommended cash offer pursuant to which Cisco will pay 595 pence per share in exchange for each…
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Using the IDC MarketScape’s comprehensive assessment framework and customer feedback gathered through online surveys and phone interviews, the report analyzed nine vendors serving the…
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Lucidworks, the Connected Experience Cloud provider, shared results from a commissioned study conducted by Forrester Consulting on its behalf. After surveying 350+ technology and…
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