customer experience

PCI-Compliant Credit Card Automation Native to Thrio CCaaS Offering Thrio, Inc., maker of award-winning cloud contact center software, announced its Secure Payment Agent Assist™, a…
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The new world was always going to be customer-centric.  In 2020, customer experience was expected to overtake price and product as a key differentiator. The global pandemic has only…
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Accenture has been named a Leader and Star Performer for application and digital services in the global life and annuities (L&A) insurance sector in a new report from industry…
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Medallia, Inc., the global leader in experience management, announced that Japan-based system integrator, Dirbato, has joined its Partner Program. Read More : KnowBe4’s Global…
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Seasoned Executive to Lead Portfolio Innovation Strategy Pure Storage, the IT pioneer that delivers storage as-a-service in a multi-cloud world, announces Ajay Singh as Chief Product…
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Anaplan, provider of the leading cloud-native platform for orchestrating business performance, announced that Bill Schuh has joined its executive team as Chief Revenue Officer effective…
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RealPage, Inc, a leading global provider of software and data analytics to the real estate industry, announced the acquisition of WhiteSky Communications, LLC. WhiteSky provides managed…
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Global travel agency leverages digital process automation software to transform and drive operational efficiencies Nintex, the global standard for process management and automation,…
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FedEx Corp. announced that it has completed its previously announced acquisition of ShopRunner, the e-commerce platform that directly connects brands and merchants with online shoppers.…
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For the last few years, companies have been increasingly experimenting with artificial intelligence (AI), advancing their computing and data analysis capabilities, investing in new…
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