customer experience management

Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new customer experience management…
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Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) and insights platform, today announced the promotion of Jason Baldree to Chief…
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E-book provides guidance to businesses navigating rapidly changing customer needs and expectations through customer experience transformation Merkle, a leading technology-enabled,…
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Alida (formerly Vision Critical), creator of the world’s first Customer Experience Management (CXM) and insights platform, today announced the appointment of Scott Barkley as Senior…
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Combines the power of People.ai’s completeness of Salesforce contact records and ability to understand powerful customer sentiment through critical sales moments…
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Alida’s flagship digital insights platform expands with new customer-led features for its 163 million members Alida, creator of the world’s first Customer Experience Management (CXM)…
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Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, announced the winners of its 2020 Customer Experience Excellence Awards,…
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Automatically identify and analyze insights from customers asking questions on Quora, the leading Q&A platform with more than 300 million monthly active users…
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Recognized for Completeness of Vision and Ability to Execute Alida, a leading and innovative provider of solutions in the Customer Experience Management (CXM) market, announced that it…
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The partnership enables easier product content flow between Pimcore and Productsup and across various selling channels for brands and retailers Productsup, the leading…
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