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Tag: customer experience (CX) technology

Talkdesk Knowledge Creator Reinvents Knowledge Generation, Delivering Instant, Artificial Intelligence-Generated Knowledge for Virtual and Human Agents
Artificial Intelligence (AI)

Talkdesk Knowledge Creator Reinvents Knowledge Generation, Delivering Instant, Artificial Intelligence-Generated Knowledge for Virtual and Human Agents

STS News Desk -
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Harnessing Technology and Talent: Study Reveals the Critical Need for Contact Centers to Deploy Artificial Intelligence and Automation Technologies to Alleviate Customer Frustration and Strain on Agents
Artificial Intelligence (AI)

Harnessing Technology and Talent: Study Reveals the Critical Need for Contact Centers to Deploy Artificial Intelligence and Automation Technologies to Alleviate Customer Frustration and Strain on Agents

STS News Desk -
0
Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud
Artificial Intelligence (AI)

Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

STS News Desk -
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Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center
Artificial Intelligence (AI)

Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center

STS News Desk -
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Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents
Artificial Intelligence (AI)

Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents

STS News Desk -
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