customer empathy

SalesTechStar Interview with Carly Crittenden, Head of Sales at Black Crow AI

Paroma Sen Sep 11, 2024

Carly Crittenden, Head of Sales at Black Crow AI shares a few proven GTM tips and best practices in this Q&A with SalesTechStar: _____________ Hi Carly, take us through your…
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Sales Engagement

Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers…

STS News Desk May 9, 2022

While 91% of CX professionals believe that empathy is necessary for defining and implementing CX improvements, only 36% said their organizations do Alida, a leader in Total Experience…
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