CSMs

ClientSuccess launches SmartCS™, its groundbreaking AI-driven solution designed to empower customer success managers and executives with data-driven insights, optimized workflows,…
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ChurnZero, the platform and partner for Customer Success, has announced three new AI enhancements to help CS teams work more efficiently and impactfully with assistance from ChurnZero's…
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Improvements unlock new sales opportunities, drive customer engagement and retention, and help make CS a company-wide initiative Totango, Inc., the industry's only Composable Customer…
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Once a cost center; now a revenue driving powerhouse. For Customer Success, it’s been quite the journey—and all in 10 years or less. Today, recurring revenue is top-of-mind for every…
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Nikola Mijic, Founder at Matik dives into the deeper benefits of automation and how it can enable B2B sales teams to build better customer journeys and experiences at scale: ________…
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The Combination of Forecasting, Enablement and Conversation Intelligence Empowers B2B Enterprises to Cut Sales Tech Costs by 30% or More Mediafly, the leader in Revenue Enablement,…
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The new curriculum and refreshed courses fill a gap in the SaaS sales industry and unifies GTM teams around a model designed specifically for SaaS organizations Winning by Design…
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Highlights include new customers across product lines, a series of product updates, key management appointments, multiple office openings, and company awards Gainsight, the platform to…
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Using Conversica's Powerfully Human Conversational AI Digital Assistants, the Integration Gives CS Teams Unlimited Capacity for Proactive Communication with Customers Triggered by Data…
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