CSM

Customer Success managers across the industry are invited to showcase their business skillsets, win cash prizes, and earn recognition in the CSM Awards this May. ChurnZero, the…
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Nikola Mijic, Founder at Matik dives into the deeper benefits of automation and how it can enable B2B sales teams to build better customer journeys and experiences at scale: ________…
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Srikrishnan Ganesan, Co-founder and CEO of Rocketlane shares a few B2B customer onboarding must-dos in this catchup with SalesTechStar: ______ Welcome to this 2022 SalesTechStar…
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You Mon Tsang, CEO and Cofounder at ChurnZero chats about the evolution of customer success and how sales-marketing as well as other customer-facing teams need to have better access to…
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The future of marketing and sales will be driven by conversational AI; Jim Kaskade, CEO at Conversica highlights why while talking about the power of conversational experiences in…
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ServiceNow, the leading digital workflow company that makes work, work better for people, has been named a Leader in the Forrester Wave™: Enterprise Service Management (ESM), Q4 2021.…
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Debra Squyres recently joined HackerRank as their new Chief Customer Officer, we caught up with her to talk about her new role and what top observations and trends she feels will…
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Supporter provides cross-department transparency and more connection between teams to foster company-wide camaraderie. SalesScreen, a sales gamification company who for the past 10…
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Swimlane, a leader in security orchestration, automation and response (SOAR), announced its Immersive Customer Experience Program, an enhanced method of partnering with customers to…
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