Conversational Analytics

Cloud Call Center provider and ServiceNow recognized for Best Partnership during annual awards by leading technology research firm 3CLogic the voice-enabling and cloud contact center…
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Qualtrics recognized as a Leader for Ability to Execute and Completeness of Vision Qualtrics, the leader and creator of the Experience Management (XM) category, has been named a leader…
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Marchex, a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced the release of its newest artificial…
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Uniphore, an early leader in Conversational Service Automation (CSA), has teamed up with global leaders, including Idiap Research Institute and Indian Institute of Technology Madras …
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Seamless Integration with Sales Edge Rescue Breaks Down Marketing and Sales Barriers, Empowering Businesses to Generate More Revenue from Marketing Leads Marchex, a leading…
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Invoca, the leader in AI-powered call tracking and conversational analytics, today announced Dee Anna McPherson has joined as Chief Marketing Officer and Jennifer Lovette as Senior Vice…
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Marchex , a leading conversational analytics company that connects the voice of the customer to your business, announced that it has hired Ryan Polley as Chief Product and Strategy…
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LeadsCouncil Expands Its Alliance of Lead Generation Experts With the Addition of Sales Veteran From the Leading Call Tracking and Conversational Analytics Provider Invoca, the…
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Marchex , one of the  leading conversational analytics company that connects the voice of the customer to your business, announced that it has hired John Roswech as Chief Revenue…
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The company is experiencing 75% year-over-year growth with blue-chip customers including Dish Network, Dignity Health, and US Bank  Invoca, the leader in AI-powered call tracking and…
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