Conversation

Should digital accessibility norms matter more to customer-facing executives? Glenda Sims, Chief Information Accessibility Officer at Deque Systems shares her point of view: ________…
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With more than 30 years of experience, Miele will lead CallMiner’s sales organization to drive platform adoption, sales pipeline and revenue growth CallMiner, the leading provider of…
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Leading manufacturer of professional cleaning equipment will harness power of artificial intelligence to clear a path towards better agent and customer experiences Talkdesk, Inc., a…
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Best-in-class AI provides ready-to-use sales and CX insights for CCaaS customers Balto, the #1 real-time guidance platform for contact centers, announces Industry Intelligence…
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TrustRadius Debuts Emerging Category with Chorus as Leader in Conversation Intelligence Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth Revenue teams, today…
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Invoca, the leader in conversation intelligence for revenue teams, today announced that it has acquired DialogTech, an AI-powered call tracking and analytics solution for marketers, in…
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Gladly adds TUMI, Godiva and more to its roster of top brands transforming customer service with people at the center Gladly raises $50 Million, bringing its total raised to $118…
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