conversation intelligence AI

New Invoca AI Benchmark Report Finds Marketers Are Bullish on AI But Overconfident in Their Skills

STS News Desk Nov 14, 2023

New Invoca report sheds light on the state of AI in marketing, which finds 93% of marketers report expert or advanced-level AI knowledge. Invoca, the leader in Conversation…
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Artificial Intelligence (AI)

Invoca Pioneers a New Era of CX, Transforming Contact Centers with Real-Time Data that Enables…

STS News Desk Jun 22, 2023

Breakthrough PreSense product fuels contact centers with real-time data for unmatched customer experiences, faster resolutions, and heightened satisfaction. Customers enjoy improved…
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