Conversation Analytics

CallMiner Introduces the Open Voice Transcription Standard (OVTS)

STS News Desk May 24, 2021 0

Industry-first Initiative Empowers Organizations with Open Selection for Preferred Speech Recognition Solutions to Drive Global Expansion Options and Conversation Analytics…
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Artificial Intelligence (AI)

After a Year of Unforeseen Changes, DialogTech Reflects on Unexpected Bright Spots for the Job…

STS News Desk Mar 29, 2021 0

How the Industry-Leading Call Tracking Platform Helps Top Brands Create New Growth Opportunities and Hire Essential Frontline Workers to Fuel the Road to Economic Recovery DialogTech,…
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Sales & Marketing

Convirza is Named FrontRunner for Call Tracking Software

STS News Desk Mar 25, 2021 0

Convirza, a leading Call Tracking and Conversation Analytics SaaS solution provider, announced today it was named a FrontRunner for Call Tracking software by Software…
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Sales & Marketing

New Report Breaks Voice-of-the-Customer Market Into Three Functional Segments

STS News Desk Feb 6, 2020 0

Topbox included in emerging Unified Data Analytics category of VoC technologies Topbox, makers of conversation analytics software, is cited in a Forrester report titled Now Tech:…
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Speech & Conversation Analytics

Infinity Launches UK’s First Conversation Analytics Suite

STS News Desk Dec 17, 2018 0

Infinity Tracking Ltd (“Infinity”) www.infinity.co announced the launch of its Conversation Analytics suite, becoming the first UK call intelligence company to provide these services.…
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