conversation analysis

Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service…

STS News Desk Nov 10, 2022

The integration expands Khoros’ partnership with Jetson to offer a streamlined service across social, chat, email, and now voice all on one platform Khoros, a global leader in…
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Scheduling & Appointment Setting

Cresta Announces Two Key Security Compliance Achievements, Appoints Alex Bekker VP of Engineering

STS News Desk Feb 17, 2021 0

Cresta, the leading real-time expertise AI provider, announced today that it has achieved SOC 2 Type II and PCI-DSS compliance, two major security standards that reflect today's modern…
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