contact channels

Collections Industry Sees Significant Split Between Large and Small Firms’ Investments in Customer…

STS News Desk Dec 7, 2022

New report from TransUnion and Aite-Novarica Group finds overall collections industry slow to adopt new communications and other solutions More than one in three (37%) collections…
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Sales Engagement

Astute Launches Interaction Experience, New VoC Solution for Post-Interaction Customer Surveys

STS News Desk Aug 12, 2020 0

Astute, a leading end-to-end customer engagement platform, announced the release of Interaction Experience, a new survey solution designed to capture post-interaction feedback across…
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