Contact-Centre-as-a-Service

Puzzel Appoints Frederic Laziou as New CEO to Drive Ambitious Expansion Plans

STS News Desk Feb 2, 2021 0

Customer service platform company brings in SaaS leader as it seeks to build on recent successes Puzzel, the leading innovator of CCaaS Customer Service in Europe, has announced the…
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Partner Management & Channel Enablement

Contact Centre Revolutionised: Route 101 and Omilia Announce Disruptive New Partnership

STS News Desk Dec 16, 2020 0

Leading CCaaS and AI Self-Service providers join forces to power improved customer experience across voice and digital channels in the U.K. Today, Route 101,…
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