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Latest 8x8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind
Forecasting & Performance Management

8×8 Reimagines the Contact Center with 8×8 Agent Workspace; Delivers Purpose-built, Context-driven Agent Experience in a Single, Integrated Solution

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Amcor's more sustainable packaging innovations recognized with two accolades
Privacy and Regulations

IDX Awarded Silver Stevie Award in 2022 Stevie Awards for Sales and Customer Service

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Creating the Future: Conversational AI Innovator Paradox Promotes Industry Leader Adam Godson to CEO
Intelligent Assistants

Intradiem Names Hardy Myers Senior VP of Business & Corporate Development

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Playvox-Steps-up-Customer-Service-Efficiency-for-SoFi
Partner Management & Channel Enablement

Playvox Steps up Customer Service Efficiency for SoFi

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NICE-CXone-Gets-Top-Honors-for-Contact-Center-Platforms-in-Metrigy-Research
Pipeline & Analytics

NICE CXone Gets Top Honors for Contact Center Platforms in Metrigy Research

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Ascend Partners Named 2022 Power of the Platform Winner by OneStream
Sales & Marketing

ibex Wins Silver Stevie Award for Customer Service Outsourcing Provider of the Year in 2022 Stevie Awards for Sales & Customer Service

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ResultsCX Expands Latin America Footprint with State-of-the-Art Contact Center in Honduras
Lead Distribution & Call Management

ResultsCX Expands Latin America Footprint with State-of-the-Art Contact Center in Honduras

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CallTower Receives Most Innovative Communications & Collaboration Solutions Provider 2023 Award
Forecasting & Performance Management

CallTower’s Melinda Hicks Wins 2022 Stevie® Award for Client Success

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Alvaria-Applauded-by-Frost-_-Sullivan-for-Enabling-Compliant-Outbound-Dialing-and-Debt-Collection-with-Its-Omnichannel-Outbound-Solutions
Forecasting & Performance Management

Alvaria Applauded by Frost & Sullivan for Enabling Compliant Outbound Dialing and Debt Collection with Its Omnichannel Outbound Solutions

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Supply Chain Innovator Verusen Scores Three Awards, Continues Accelerated Growth and Momentum
Sales & Marketing

DALBAR Recognizes AIG Life & Retirement for Award-Winning Customer Experience Across Service Channels

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