Contact Center Technologies

ISG Provider Lens™ report says enterprises are accelerating transformations to provide seamless, omnichannel customer experiences and securely support remote workers U.S. enterprises…
Read More...

Tens of thousands of AWS customers now using Amazon Connect to support more than 10 million contact center interactions every day Amazon Web Services, Inc. (AWS), an Amazon.com, Inc.…
Read More...

Across its entire range of solutions, the Company now has over 4,400 Patents1 and growing Avaya, a global leader in solutions to enhance and simplify communications and…
Read More...