contact center solutions

Genesys®, the global leader in cloud customer experience and contact center solutions, has been named a Leader for its Genesys Cloud™ platform in "The Forrester Wave™:…
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Infosys, a global leader in next-generation digital services and consulting, announced the launch of a partnership with Genesys, a global leader in cloud customer experience and contact…
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Genesys, a global leader in cloud customer experience and contact center solutions, has announced the industry's first native multicloud architecture. Read More: SalesTechStar…
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Genesys, the global leader in cloud customer experience and contact center solutions, has appointed technology sales veteran Marylou Maco as its new executive vice president of Global…
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As the world adapts to the COVID-19 pandemic, organizations of all sizes are struggling to manage increased demand while working to keep employees safe. To help navigate these…
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Customer feedback and high ratings for RingCentral, Named a November 2019 Gartner Peer Insights Customers’ Choice RingCentral, Inc., a leading provider of global enterprise cloud…
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Western Governors University (WGU), an online education provider, has improved interactions between students and faculty, increased productivity, and saved costs by implementing Genesys…
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Accelerates Transition of One of the World’s Largest On-Premise Unified Communications Installed Bases to the Cloud RingCentral, Inc. , a leading provider of global enterprise cloud…
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CRM-Friendly Phone System Keeps Customers Connected ActivePBX, a global provider of Cloud-Based Telephony and Contact Center Solutions has partnered with Technology Advisors, Inc.,…
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Proven video capabilities integrated into 8x8’s cloud communications platform to accelerate company-wide collaboration 8x8, Inc., a leading cloud provider of voice, video, chat…
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