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Tag: Contact Center software

Amazon Officially Launches New State-of-the-Art Fulfillment Center in Clay
Artificial Intelligence (AI)

AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect

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Leading-Multinational-Wholesaler-Deploys-Bright-Pattern-for-Omnichannel-Customer-Experience
Lead Distribution & Call Management

Leading Multinational Wholesaler Deploys Bright Pattern for Omnichannel Customer Experience

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CenturionCARES-Announces-Latest-CARES-Software-Release-14.5
Artificial Intelligence (AI)

CenturionCARES Announces Latest CARES Software Release 14.5

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New Automation Provides Restaurants Easy and Efficient Group Reservations Management
Lead Distribution & Call Management

NobelBiz Releases New E-book On-Premise vs. Cloud Contact Center Solution: Benefits and Challenges

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Talkdesk Earns TrustRadius Awards for Workforce Optimization and VoIP
Lead Distribution & Call Management

Talkdesk Earns TrustRadius Awards for Workforce Optimization and VoIP

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Bright Pattern Named "Hot Vendor" by Aragon Research
Artificial Intelligence (AI)

G7 Strategy Group Uses Bright Pattern Contact Center Software To Automate Outbound Campaigns Resulting in a 1000% Increase in Calls Made

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Contact Center Software Innovator Launches Advanced Answering Machine Detection to Address Major Obstacle for Outbound Call Center Industry
Forecasting & Performance Management

Contact Center Software Innovator Launches Advanced Answering Machine Detection to Address Major Obstacle for Outbound Call Center Industry

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Bright Pattern Named Runner-up for “Cloud-Based CX Solution of the Year” for Customer Contact Week (Ccw) Excellence Awards
Artificial Intelligence (AI)

Global Food And Beverage Company Selects Bright Pattern Contact Center Software For Omnichannel Customer Experience

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Revving the DX5 Engine: Convoso Unveils Source of Software Power With Promotional Campaign
Lead Distribution & Call Management

Convoso Announces Executive Team Additions to Lead New Expansion

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Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report
Artificial Intelligence (AI)

Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report

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