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Tag: Contact Center Infrastructure

UJET Introduces New Contact Center Mobile App for Agents and Employees On-the-Go
Lead Distribution & Call Management

UJET Leads Vendor Satisfaction Rankings in 2022-2023 Contact Center Industry Report from DMG Consulting

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NICE CXone Achieves Perfect Vendor Satisfaction Scores Across 15 Categories in DMG Consulting Report
Lead Distribution & Call Management

NICE CXone Achieves Perfect Vendor Satisfaction Scores Across 15 Categories in DMG Consulting Report

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Chainlink Achieves Key Scalability Upgrade With Launch of Off-Chain Reporting (OCR)
Artificial Intelligence (AI)

Chainlink Achieves Key Scalability Upgrade With Launch of Off-Chain Reporting (OCR)

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NICE inContact CXone Accelerates International Growth: Tripling Sales and Adding a Record Number of New Customers
Data Visualization

NICE inContact Named the Market Share Leader in Cloud-Based Contact Center Infrastructure by DMG Consulting

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