Contact Center Data

LiveVox to Present with Firestone DIRECT at Forrester CX North America

STS News Desk Jun 6, 2022

LiveVox Holdings, Inc, a leading cloud-based provider of customer service and digital engagement tools, will be sponsoring and co-presenting with Firestone DIRECT at Forrester CX North…
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Data Visualization

Leverage Your Customer Contact Center Data as a Fundamental CX Differentiator

STS News Desk Apr 19, 2022

Your customer service contact center should be the hub of your customer service strategy and design. Your customer service contact center should be the hub of your customer service…
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