Communications Platforms

Unprecedented end-to-end call recording and with business intelligence across Zoom Meetings, Zoom Phone and Zoom Contact Center. Following recent announcements about Zoom Meetings and…
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Strategic acquisition expands Cyara’s solutions for AI and cloud contact center migration assurance Cyara, the creator and leader of the Customer Experience (CX) Assurance…
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 Zoom Video Communications, and Keybase announced that Zoom has acquired Keybase, a secure messaging and file-sharing service. The acquisition of this exceptional team of security and…
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Leading industry analysts highlight how CPaaS solutions can help service providers leverage their inherent advantages to successfully compete against the non-traditional player Ribbon…
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