cloud customer experience

Infosys, a global leader in next-generation digital services and consulting, announced the launch of a partnership with Genesys, a global leader in cloud customer experience and contact…
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NICE inContact, a NICE business, announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, has been recognized as a leader for Cloud Contact Centers by…
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Genesys, a global leader in cloud customer experience and contact center solutions, has announced the industry's first native multicloud architecture. Read More: SalesTechStar…
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Genesys, the global leader in cloud customer experience and contact center solutions, announced the winners of its 15th annual Customer Innovation Awards recognizing industry…
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Genesys, the global leader in cloud customer experience and contact center solutions, has appointed technology sales veteran Marylou Maco as its new executive vice president of Global…
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Genesys, the global leader in cloud customer experience and contact center solutions, announced it is partnering with Zoom Video Communications, to make it easier for teams to work…
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As the world adapts to the COVID-19 pandemic, organizations of all sizes are struggling to manage increased demand while working to keep employees safe. To help navigate these…
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