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UJET Powers the World’s Largest Cloud Contact Center, with Over 22,000 Agents, for One of North America’s Largest E-Commerce Companies

Onboarding & Training

UJET Powers the World’s Largest Cloud Contact Center, with Over 22,000 Agents, for One of North America’s Largest E-Commerce Companies

STS News Desk -

May 14, 2020

Five9 Unveils Agent Assist Offering – Delivering Practical, Real-World Benefits to Contact Centers

Mobile & Field Sales Enablement

Five9 Industry Leading Digital Engagement Up-Levels Enterprises to Provide a Seamless Customer Experience Across Multiple Channels

STS News Desk -

May 13, 2020

Anywhere365, the Leading Microsoft Teams Focused Cloud Contact Center Provider, Receives a Follow-on Investment of €20 Million From Existing Investor Bregal Milestone

Multichannel Orchestration

Anywhere365, the Leading Microsoft Teams Focused Cloud Contact Center Provider, Receives a Follow-on Investment of €20 Million From Existing Investor Bregal Milestone

STS News Desk -

May 13, 2020

Talkdesk Innovation Advances Customer Service Industry With Announcement of CX Cloud and Connections to Thousands of Opentalk 2020 Virtual Attendees

Artificial Intelligence (AI)

Talkdesk Innovation Advances Customer Service Industry With Announcement of CX Cloud and Connections to Thousands of Opentalk 2020 Virtual Attendees

STS News Desk -

May 7, 2020

Fortune 100 Healthcare Company Moves Thousands of Seats to Talkdesk Cloud for Business Continuity, Shifts Agents to Work From Home in Hours

Sales Engagement

Fortune 100 Healthcare Company Moves Thousands of Seats to Talkdesk Cloud for Business Continuity, Shifts Agents to Work From Home in Hours

STS News Desk -

April 6, 2020

Intelliverse Offers Salesforce App, CRM and Cloud Contact Center Free for Three Months

Sales Engagement

Intelliverse Offers Salesforce App, CRM and Cloud Contact Center Free for Three Months

STS News Desk -

March 26, 2020

Talkdesk Named a Leader by Independent Research Firm for Cloud-Contact-as-a-Service Providers

Buyer Insights

Glovo Delivers Optimal Customer Experience With 2,400 Agents on Talkdesk Enterprise Cloud Contact Center

STS News Desk -

February 7, 2020

MindTouch Now a Five9 Independent Software Vendor Partner

Partner Management & Channel Enablement

MindTouch Now a Five9 Independent Software Vendor Partner

STS News Desk -

January 29, 2020

ORGANO Selects Top-Rated Talkdesk Enterprise Cloud Contact Center to Elevate Customer Experience

Buyer Insights

ORGANO Selects Top-Rated Talkdesk Enterprise Cloud Contact Center to Elevate Customer Experience

STS News Desk -

January 15, 2020

Claro Enterprise Solutions and The CMO Club Partner to Produce "Social Media Playbook"

Sales Engagement

Claro Enterprise Solutions Partners with Talkdesk to Resell Omnichannel Contact Center Offerings

STS News Desk -

October 18, 2019

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