cloud contact center

NICE inContact, a NICE business, and the leader in cloud contact center, announced that it has been selected as the winner in the Innovations in Cloud Contact Centers category of the…
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 Bright Pattern, a leading provider of AI-powered cloud contact center software for innovative companies, announced that it was deployed by the United Kingdom for citizen outreach and…
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UJET Inc., a leading provider of cloud contact center solutions, and Calabrio, the customer experience intelligence company, announced a strategic and technology partnership enabling…
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3CLogic, a leading provider of cloud contact center solutions, announced its latest integration with Microsoft Teams. The combined offering will streamline communication between…
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 Amazon Web Services, Inc. (AWS), an Amazon.com company, announced that Genesys has selected AWS as the preferred cloud provider for Genesys Cloud, an all-in-one solution and leading…
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Talkdesk, the cloud contact center for innovative enterprises, announced Palmer Johnson Power Systems selected Talkdesk CX Cloud™, an end-to-end solution on a single platform, to propel…
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Five9, a leading provider of the intelligent cloud contact center, announced the general availability of Five9 Virtual Assistant, a best-in-class Intelligent Virtual Assistant (IVA),…
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Talkdesk, the cloud contact center for innovative enterprises, announced On selected Talkdesk to propel its customer service operations ahead. With “running on clouds” as a key point in…
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Talkdesk, the cloud contact center for innovative enterprises, expands its workforce engagement management (WEM) capabilities with products to manage, develop and engage agents…
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UJET recently strengthened its Executive Leadership Team with Vasili Triant joining as Chief Business Officer. The SalesTechStar team had a quick QnA round with him to ask him about his…
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