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Independent Research Firm Names NICE inContact CXone a Leader in Cloud Contact Center Evaluation
Lead Distribution & Call Management

NICE inContact CXone Wins UK National Innovation Award for Digital-First Innovation

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Bright Pattern Contact Center Provides Omnichannel Communications for COVID-19 Contact Tracing in the United Kingdom
Artificial Intelligence (AI)

Bright Pattern Contact Center Provides Omnichannel Communications for COVID-19 Contact Tracing in the United Kingdom

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UJET Ranked #1 in Both Enterprise and Mid-Market User Satisfaction For Contact Center Operations
Artificial Intelligence (AI)

UJET and Calabrio Partner to Drive New Wave of Cloud Contact Center and Workforce Engagement Solutions

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3CLogic Announces Cloud Contact Center Integration for Microsoft Teams
Lead Distribution & Call Management

3CLogic Announces Cloud Contact Center Integration for Microsoft Teams

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New Talkdesk Research Reveals the Trends to Watch in Retail CX
Lead Distribution & Call Management

Talkdesk Propels Palmer Johnson Power Systems Customer Service With Cloud Contact Center Innovations

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Five9 Releases New Workforce Optimization Integrations and Enhanced User Experience
Artificial Intelligence (AI)

Five9 Launches Five9 Intelligent Virtual Assistant

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Talkdesk Expands Cloud Contact Center Offering With a Complete Suite of Workforce Engagement Management Solutions
Lead Distribution & Call Management

Talkdesk Expands Cloud Contact Center Offering With a Complete Suite of Workforce Engagement Management Solutions

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Business Management Tips During Covid-19: A SalesTechStar Q&A with Vasili Triant, Chief Business Officer at UJET
Data Visualization

Business Management Tips During Covid-19: A SalesTechStar Q&A with Vasili Triant, Chief Business Officer at UJET

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