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Sharpen Launches OmniOut
Artificial Intelligence (AI)

Sharpen Doubles Revenue in 2020

STS News Desk -
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Dialpad Partners With Intercom to Provide AI-Powered Calling to More Sales and Support Agents
Artificial Intelligence (AI)

Cloud Collaboration Leader Dialpad Achieves Major AI Milestone After Analyzing More Than One Billion Minutes of Voice

STS News Desk -
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Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service
Pipeline & Analytics

e-Contact Acclaimed by Frost & Sullivan for Helping Clients Deliver Enhanced Customer Experiences with Its Lynn Platform

STS News Desk -
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Hardik Parekh, Former Head of Product Security at Splunk, Joins Five9 as Chief Information Security Officer
Onboarding & Training

Panos Kozanian, Former Cisco Engineering and Operations Executive, Joins Five9 as New EVP Cloud Operations

STS News Desk -
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Talkdesk announces Small Business Lending Solution and Talkdesk Vaccine Administration Solution to support COVID-19 relief and recovery
Artificial Intelligence (AI)

Talkdesk announces Small Business Lending Solution and Talkdesk Vaccine Administration Solution to support COVID-19 relief and recovery

STS News Desk -
0
Verint and 8x8 Partner to Deliver Integrated Cloud Solutions for Organizations Worldwide
Artificial Intelligence (AI)

Verint and 8×8 Partner to Deliver Integrated Cloud Solutions for Organizations Worldwide

STS News Desk -
0
United-Power-Electrifies-Their-Customer-Experience-with-Bright-Pattern-Cloud-Contact-Center-Software
Artificial Intelligence (AI)

United Power Electrifies Their Customer Experience with Bright Pattern Cloud Contact Center Software

STS News Desk -
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Anywhere365® is among the First Global Certified Microsoft Teams Connected Contact Centers
Pipeline & Analytics

Anywhere365® is Among the First Global Certified Microsoft Teams Connected Contact Centers

STS News Desk -
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Talkdesk announces Small Business Lending Solution and Talkdesk Vaccine Administration Solution to support COVID-19 relief and recovery
Artificial Intelligence (AI)

Talkdesk Broadens Machine Learning Capabilities With Amazon Web Services Contact Center Intelligence

STS News Desk -
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Nearly 80% of Consumers to Cut Back Spend Amid Record Inflation, According to New UJET Research
Identity Management

UJET CCaaS Cloud Contact Center Now Available On Oracle Cloud Marketplace

STS News Desk -
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