cloud contact center software

Sharpen, a recognized leader in cloud contact center software, announced a significant advancement in the customer service industry with the launch of their Usable AI™ platform.…
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Squaretalk's native integration with Freshworks CRM delivers seamless dialing and data-rich customer engagement with real-time analytics Squaretalk, a leading provider of advanced…
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Bright Pattern surpasses 500 customers, achieves #1 ranking by customers, and releases the industry's only Omni-Enterprise CX solution with Bright Pattern Mobile Bright Pattern, a…
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Vendors selected for the "Hot Vendor" report are noteworthy, visionary, and innovative. Bright Pattern, a leading provider of omnichannel cloud contact center software, announced it…
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Mike Burkland to Return as CEO Five9, Inc., a leading provider of the intelligent cloud contact center software, announced that Chief Executive Officer Rowan Trollope has…
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Bright Pattern is leading a workshop and panel discussion with CX leaders from YMCA of the North, Randstad, and VIPdesk Bright Pattern, a leading provider of omnichannel cloud contact…
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Thrio, Inc., maker of award-winning cloud contact center software, announced its integration with Microsoft Teams. With Thrio, Teams users get customized views as well as built-in…
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A large health insurance company provides personalized outreach with improved remote agent capabilities while eliminating downtime with new self-diagnosis features that resolve remote…
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CallTower recognized as top reseller of Five9 cloud contact center software in the United States in 2020 Five9, the leading provider of cloud contact center software, named …
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