Chatbots

A majority of surveyed retailers believe AI will transform the online customer experience and be a competitive advantage for their businesses in the next five years To better…
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With new clients like General Motors, Amadeus, Avon and LG, the company wrapped up a year with solid growth in terms of new offices, business, partners, products and leadership…
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What are Chatbots for Sales? 25% of the sales leaders agree that chatbot is a key differentiator in their sales processes. From buying a new pair of shoes to evaluating the best…
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Offers and promotions influence baby boomers to click through to a website from social media, while millennials are most influenced by images. Millennials tend to engage directly with…
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Gurugram, Haryana, India ValueFirst Digital Media Pvt. Ltd., a B2B enterprise communication platform & services company has launched its Annual Digital Marketing…
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Chatbots can provide customers with quick answers to FAQs or issues, and the survey notes the benefit of chatbots for certain interactions.
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Inspired by the four elements that are the fundamental building blocks that enable life to function, the following factors are key for companies to successfully attain customer service…
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Ebates, Mitsubishi Electric and Office Depot accelerate go to market and cut manual processes with Oracle Cloud Applications and Platform Oracle OpenWorld -- Oracle today announced…
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Salesforce LiveMessage Expands Global Reach, Now in 24 Countries Text messaging has come a long way at Salesforce since the company bought Heywire on 7 September 2016. A very…
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With Google Cloud Contact Center, KPMG clients can improve the quality of customer service, gain new insights with data and analytics and remove significant annual operating costs.
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