Canada

The "2024 Global Contact Center Survey" found that improving efficiency and improving customer service are of equal importance to leaders Deloitte Digital's "2024 Global Contact Center…
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Dan Mitzner, CMO at Zenarate discusses the AI revolution and how it's impacting contact center operations in this short Q&A with SalesTechStar: ________ Hi Dan, welcome to this…
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– Avaya executives highlight customer interest in AI-powered innovation, customer experience solutions, and Avaya’s role in delivering Next-Generation 9-1-1 emergency services – –…
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DTEN, a leading provider of collaborative communication solutions, announces its strategic partnerships with TD SYNNEX, a leading global distributor and solutions aggregator with a…
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VARStreet has recently rolled out a series of significant updates on its VAR platform, aiming to enhance usability and elevate user experience. VARStreet Inc. is a prominent business…
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Canadian ecommerce merchants now have access to FedEx shipping services through ShipStation ShipStation, the world’s leading cloud-based ecommerce shipping solution, has…
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Businesses must drive education and trust around AI, with 63% of employees stating there is a lack of understanding of what AI can do. Employees say using AI could save 25%…
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Vendasta recognized on the 2023 Best Workplaces in Canada for third straight year Vendasta announced that it was named as one Best Workplaces in Canada for the third straight year. The…
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DataVisual will continue growth of Xilica brand and market share as Xilica expands its global channel partner network Xilica, a provider of collaboration products that help unlock…
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HoduCC offers an omnichannel software solution in Canada & UK for seamless customer experience across channels. Explore its features and benefits now! HoduSoft, one of the leading…
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