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Tag: Call Trends

Balto Launches Beacon, New Era of Agent Empowerment With Crowd-Sourced Call Recommendations
Artificial Intelligence (AI)

Balto Releases Q3 ’22 Edition of Real-Time Index, Highlighting 150M+ Call Trends by Industry and Use Case

STS News Desk -
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Balto Now Embedded Inside Salesforce for Single Pane of Glass Experience, Unleashing Agent Performance
Artificial Intelligence (AI)

Balto’s New Real-Time Index Collates Call Trends and Analysis Into One-of-A-Kind Insights for Contact Centers

STS News Desk -
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