Automated Assistants

New Research Reveals Growing Acceptance for Automated Assistants in the Contact Center

STS News Desk Aug 8, 2023

Kore.ai Study Shows that the Latest AI-Driven Intelligent Virtual Assistants can Boost Agent Loyalty, Productivity & Job Satisfaction New research from Kore.ai, the world's leading…
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Sales Engagement

Agentz Data Reveals Nearly One in Four Consumers Prefer Communicating with Small Businesses Using…

STS News Desk Feb 10, 2022

With staffing shortages persisting for many small BUSINESSES, automated assistant technology is poised to ease the hiring gap. Evidence comes from businesses that have installed the…
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