agent retention

DHL Supply Chain Singapore Supports Business Expansion, Supercharges Agent Retention with Avaya…

STS News Desk Dec 14, 2021

With AI-powered contact center to manage workloads, DHL Supply Chain sees double-digit increase in agent retention rate. AVAYA ENGAGE 2021 – DHL Supply Chain, the world’s…
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Lead Distribution & Call Management

NobelBiz launches new Webinar: Call Center Talent Acquisition & Hiring for Success

STS News Desk May 28, 2021 0

NobelBiz just released its latest webinar, featuring two special guests to talk about the struggles of hiring, keeping, and meeting the needs of call center agents. Jennifer…
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