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Tag: Agent Management

Avaya Achieves CRN 5-Star Rating for Its Avaya Edge Partner Program – for Enabling Partner Innovation and Customer Success
Lead Distribution & Call Management

Avaya Named ‘Exemplary Vendor’ by Ventana Research – Recognizing Avaya OneCloud CCaaS for Best Performance in Product and Customer Experience

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NICE Surpasses Milestone of 1 Million Agents on CXone
Product Management

NICE Positioned as the Overall Exemplary Vendor in 2022 Value Index for Agent Management by Ventana Research

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Calabrio’s OpenAI Integrations Accelerate Contact Center Efficiency and Agent Productivity
Product Management

Calabrio Named an Exemplary Vendor in Ventana Research’s 2022 Agent Management Value Index Report

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ClientSuccess Acquires Status to Merge the Worlds of Customer Success and Onboarding
Lead Distribution & Call Management

Ventana Research Launches The Contact Center and Agent Management Benchmark Research

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