customer experience

According to Capterra’s 2024 Customer Service Technology Survey of customer service professionals, 61% say that AI-enabled software has positively impacted customers overall but…
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AI technology provides Vinted members with an enhanced post-purchase experience Rokt, the leading ecommerce company using machine learning and AI to make the shopping experience more…
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Global workflow automation company expands management team Pipefy, the global leader in AI-driven business process automation (BPA) solutions,  announced that technology executive…
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Let’s face it: digital data is daunting, and many organizations will repeatedly hear the phrase “we didn’t tag for that” while trying to build better experiences for consumers. In…
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30 year tech industry veteran will oversee the go-to-market strategy and drive rapid growth DigitalOcean Holdings, Inc., the developer cloud optimized for startups and…
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The partnership enables Sharpen to resell Journey's advanced solutions, prioritizing customer security and experience. Journey.ai, Inc., a pioneering cybersecurity software company, is…
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FlashIntel AI Dialer is thrilled to announce the integration of SHAKEN/STIR authentication, a groundbreaking feature designed to significantly reduce spam calls and dramatically…
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Latest Funding to Drive Next Phase of Innovation and Transformation of Sales Performance Management Varicent, the industry leader in sales performance management (SPM) software,…
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OpsHub, a leader in Intelligent Application Mesh Solutions, joins forces with Zendesk, Inc, a customer experience (CX) software company. In cooperation with Zendesk, OpsHub aims to…
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New guide shows how bringing delivery management and the post-purchase experience together can fuel customer loyalty and business growth Almost two-thirds of consumers confess that a…
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