customer experience

Discover how VTEX Vision Fall ’24 unifies commerce with new innovations and Google enhancements for faster, more connected B2B and B2C experiences. VTEX, the composable…
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The retail landscape is undergoing a significant transformation with the advent of gamified shopping and live shopping events. These innovative strategies are revolutionizing the…
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Swampfox Technologies, Inc. announced the availability of ICX 4.1, a new software release of its flagship Customer Experience Management solution. ICX (Intelligent Customer Experience)…
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Artificial Intelligence (AI) is swiftly becoming the linchpin of modern sales strategies, fundamentally transforming how sales professionals interact with prospects and close deals. By…
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Brown will advance customer success motion as LastPass continues growth as a newly independent cybersecurity leader LastPass, a leader in password and…
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In today's market, sales calls are increasingly brief, emphasizing the importance of making every second count. According to Mindtickle’s 2024 State of Revenue Productivity Report, the…
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In the competitive arena of eCommerce, customer experience stands as the cornerstone of success. It's the decisive factor that differentiates a brand in a crowded marketplace.…
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SalesTech Quote-of-the-Week! On the process side, there is no technology substitute better than a strong operations team.  Designing, implementing, monitoring, and consistently…
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According to Capterra’s 2024 Customer Service Technology Survey of customer service professionals, 61% say that AI-enabled software has positively impacted customers overall but…
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AI technology provides Vinted members with an enhanced post-purchase experience Rokt, the leading ecommerce company using machine learning and AI to make the shopping experience more…
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