customer experience

New Office in Iconic Kyobashi Erogrand Testament to Strong Growth and Ongoing Investment in Japan Zendesk is heading East. The leading Sales and Marketing Technology company has…
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NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, announced today that Tungsten Network has selected its NVM Platform to better serve its global…
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Company Honored with “Best Content Sharing Platform” Designation Sales enablement platform, Evolved Selling™ solution provider, and technology company, Mediafly, today announced that…
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Frost & Sullivan highlights that cloud-based CRM solutions enable organizations to deliver a truly personal purchase experience to customers
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Any organization spending budget on digital advertising could benefit from Call Intelligence, but it adds the most value in industries where the phone is part of the customer buying…
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Dentsu Aegis Network is expanding its operations in the Middle East and North Africa (MENA) with the launch of a new office for Merkle, a leading technology-enabled, data-driven…
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Digital River, Inc., a leading global provider of Commerce-as-a-Service solutions, announced the results of a commissioned research study, which evaluated reseller channel partner…
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According to Clicktale, a fifth of US consumers (21%) find that going shopping makes them feel stressed, while more than 1 in 10 experience high-stress levels while buying online.
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Dimensional Insight not only improved upon its high scores from last year, but it also placed in the top right corner of the two market models included in the report.
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New Sitecore report shows more than 60% of marketing respondents believe they are leaving significant revenue and sales opportunities on the table due to their organization's marketing…
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