customer experience

Khoros Provides Enterprise Companies with a Holistic View of Paid and Organic Social Media to Drive Business Value Through Seamless Customer Engagement Khoros (formerly Spredfast and…
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Evergage’s Annual Research Report, Conducted With Researchscape International, Shows Machine-Learning Personalization is on the Rise – Expanding Opportunities for 1-to-1 Engagement…
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Restaurant management platform onboards thousands of customers every month using Salesforce to manage all customer interactions across sales and service Salesforce, the global leader…
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CI&T, a leading global digital solutions partner announced the availability of a new Harvard Business Review Analytic Services report, in association with CI&T entitled "Machine…
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The rise of the digital era has caused consumer expectations to increase across all industries, but especially in retail. Consumers not only want the possibility to shop at the click of…
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The Gartner Peer Insights Customers’ Choice Distinction Is Based on Feedback and Ratings From End-User Professionals Who Have Experience Purchasing, Implementing and/or Using the…
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World-Class CMS and Expert Integrator Team to Help Commerce Clients Looking for Clarity After Platform Divestiture to HCL CoreMedia, developer of the content management and…
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Litmus adds veteran industry team members to build on their leadership position and drive next stage of growth Litmus, a leader in email marketing and analytics, announced the…
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Companies will leverage extensive knowledge in conversational AI to solve customer experience challenges for health care OZ, a global consulting company enhancing customer…
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