customer experience

Jonathan Gale appointed as Sabio Group CEO Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant player in the Customer…
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Corporate Insight, the leading provider of competitive intelligence and customer experience research, announced the release of its Communication to Drive Engagement study. The report…
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Merger Adds Significant Scale to TELUS International, and Expands Its Growing Enterprise Value to Approximately C$5 Billion TELUS Corporation, through TELUS International, a customer…
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Buyer behaviors have changed drastically. Needless to mention, sales tactics need to adapt to the changes. Some age-old methods are still evergreen, but being aggressive and…
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Australian Home-Grown Cafe Teams up with Leading Provider of Experience Intelligence The Coffee Club has partnered with InMoment, the leading provider of experience intelligence…
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Buying behaviors have changed drastically over the last few years. The traditional tactics of Sales do not come in handy every time. Sales professionals are presented with new…
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Predictions of a looming recession don't seem likely to hinder holiday shopping this year. Despite what some call an 'unprecedented uncertainty', analysts say that holiday shopping will…
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International HubSpot Diamond Partners, The B2B Marketing Lab and MPULL Join forces to Start an Unrivalled International HubSpot Support Team with Offices in UK, South Africa,…
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Latest CX Leaders Study Draws Connection Between a Stellar Employee Experience and Delivering a World-Class Customer Experience For companies to win in today’s Experience…
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*Einstein voice skills can now be used to build custom, voice-powered Salesforce apps to fit your company. *Service Cloud Voice integrates telephony into a unified agent console,…
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