customer experience

Harte Hanks, a global, behavior-driven customer experience (CX) company, announced that it has named Drew Rayman to the newly created role of Managing Director, eCommerce. Rayman will…
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Q-nomy's software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support…
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Tata Consultancy Services' Unified Commerce Platform was Recognized by ICXA for Delivering Seamless Omnichannel Customer Experiences Tata Consultancy Services (TCS) (BSE: 532540, NSE:…
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Qualtrics, the leader in customer experience and creator of the experience management category, today announced Delighted AI, an artificial intelligence and machine learning engine…
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Offerings for Digital Leaders Reinventing Operations and Transforming Business Models TELUS announced today that TELUS International, a leading global…
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Powerful upgrades to Sales Hub, Marketing Hub, Service Hub, and the HubSpot ecosystem enable businesses to deliver delightful customer experiences in the digital-first world HubSpot, a…
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— Launches new class of solutions to help the world’s top brands focus on key moments that matter and attain better growth and business improvement — Unique Experience Improvement (XI)…
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UiPath RPA platform combined with Sitel Group’s decades of customer service know-how delivers new CX and automation capabilities for global brands UiPath, the leading enterprise …
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Industry first, purpose-built joint 5G solution delivers real-time analytics required to significantly enhance the customer experience and maximize investment impact…
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Based on its ongoing analysis of the global customer experience management space, Frost & Sullivan recognizes Evolv Technology Solutions, Inc. (Evolv) with the 2020 Global…
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